Author: Gina Ragusa

Top tellers train others

Are you trying to think of a way to motivate and reward your teller staff? One idea is to enter a standout employee into a national competition. That’s what Honor Credit Union (Berrien Springs, Michigan) did with a special frontline staff member.

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Skipping twice a year online

While many financial institutions offer skip-a-payment promotions, Pelican State Credit Union (Baton Rouge, Louisiana) just changed the game on how this is done. Anna Wallace, Marketing Specialist, says in the past, the credit union ran two skip-a-payment campaigns per year, and members could skip payments on qualifying loans for a fee. In order to do this, the member had to come into a branch or call to speak with a representative.

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Refi My Ride loan campaign

Land of Lincoln Credit Union ($225 million, Decatur, Illinois) got members into the summer spirit last spring by offering a cruise giveaway to members who refinanced their vehicle through the credit union.

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